Frequently Asked Questions

GENERAL

Which types of cheerleading coaches are these planners for?

Our planners are made for All-Star coaches, but can still be used by any type of cheer coaches. New coaches, as well as experienced ones, will get great use out of the planners.

Please contact us if you have questions about whether the planner is right for you or not.

Which countries do you sell to?

Since the planners are delivered to you digitally via email, you don't have to worry about shipping. Our shop is open to coaches in all countries of the world!

What are the payment options? 

We currently accept the payment options listed at the bottom of this website's page. Can't find your preferred payment method? Email us at contact@thecheerbuzz.com and we'll help you. 

PRODUCTS

I want to order planners for many coaches - is there a bulk/group discount?

The planner subscriptions are great if you want to order planners for many coaches.

You'll just pay monthly and all coaches will have access to the planners! Click here to read more.

Which planner size should I order?

Our printable planners come in two different sizes - A4 and U.S Letter:

A4	Letter
8.3 x 11.7 inches	8.5 x 11 inches
210 x 297 mm	216 x 279 mm

 

Generally, U.S Letter size is most common in North and South America. A4 size is common in the rest of the world. Check your printer or printing provider for which size you use in your country if you're unsure.

Can I order customized planners?

Yes, you can with a custom gym subscription! Click here to read more.

How does the digital planner work? 

The digital planner is a PDF file with clickable tabs inside. These tabs work automatically after you download the planner. Just click on the tabs at the top or right side of the page and you will go to that specific page.

Add text, draw, make highlights, etc. by using an app like Goodnotes or Notability for IOS/Mac, or PDFelement, Metamoji Note, or Noteledge for Android/PC.

I'm having issues printing my planner

Since all printers are different, start by looking at your specific printer's instructions. Can't find what you need, or want more help from us? Email us at contact@thecheerbuzz.com and we'll help you. 

DELIVERY & REFUNDS

When will I receive my order?

You will get a delivery email directly after purchasing. You can then download your planner(s) instantly!

If you order a custom gym subscription, they will be delivered to you via email within 7 days from your purchase.

I can't find the product delivery email

Start by updating your email inbox and then checking your spam folder. Still can't find it? Email us at contact@thecheerbuzz.com and we'll send it again.

What is the refund policy?

Click here to read our Refund Policy.

CAN'T FIND YOUR QUESTION?

You are more than welcome to email us with any questions. Click here to use the contact form, or email us at contact@thecheerbuzz.com