Frequently Asked Questions

GENERAL

Which types of cheerleading coaches are these planners for?

Our planners are suitable for all cheer coaches! New coaches, as well as experienced ones, will get great use out of the planners. It doesn't matter what level the team you're coaching is on, or if you coach Allstar vs scholastic cheerleading - the planner will fit your needs!

Which countries do you sell to?

Since the planners are delivered to you digitally via email, you don't have to worry about shipping. Our shop is open to coaches in all countries of the world!

What are the payment options? 

We currently accept the payment options listed at the bottom of this website's page. Can't find your preferred payment method? Email us at contact@thecheerbuzz.com and we'll help you. 

PRODUCTS

I want to order many planners for our coaches - is there a bulk/group discount?

Yes! We can offer a discounted price (on any planner types) for bigger orders. Email us at contact@thecheerbuzz.com and we will give you the details. 

Which planner size should I order?

Our printable planners come in two different sizes - A4 and U.S Letter:

A4 Letter
8.3 x 11.7 inches
8.5 x 11 inches
210 x 297 mm
215.9 x 279.4 mm

 

Generally, U.S Letter size is most common in North and South America. A4 size is common in the rest of the world. Check your printer or printing provider for which size you use in your country if you're unsure.

How do I order custom planners?

The checkout process looks a little different for custom planners. 

  1. Fill out this form. You will list the names* for the planner covers, upload your logo, choose colors & more.
  2. Add as many planners as you want to order to your cart*.
  3. Checkout as usual

Please note: the number of coach names you list in the form, is how many planners you need to order. There is only one name per planner. If you want 4 coaches to have custom planners, you need to purchase 4 planners.

How does the digital planner work? 

The digital planner is a PDF file with clickable tabs inside. These tabs work automatically after you download the planner. Just click on the tabs at the top or right side of the page and you will go to that specific page.

Add text, draw, make highlights, etc. by using an app like Goodnotes or Notability for IOS/Mac, or PDFelement, Metamoji Note, or Noteledge for Android/PC.

I'm having issues with printing my planner

Since all printers are different, start by looking at your specific printer's instructions. Can't find what you need, or want more help from us? Email us at contact@thecheerbuzz.com and we'll help you. 

DELIVERY & RETURNS

When will I receive my order?

If you order regular planners (not custom ones) you will get a delivery email directly after purchasing. You can then download your planner(s) instantly!

If you order custom planners, they will be delivered to you via email in 3-5 days.

I can't find the product delivery email

Start by updating your email inbox and then checking your spam folder. Still can't find it? Email us at contact@thecheerbuzz.com and we'll send it again.

What is the refund policy?

Click here to read our Refund Policy.

CAN'T FIND YOUR QUESTION?

You are more than welcome to email us with any questions. Click here to use the contact form, or email us at contact@thecheerbuzz.com